Airport Ground Handling Dashboard

Use Case Designed for airport operations management, this solution enables real-time monitoring of key performance indicators such as flight on-time performance, seat load factor, and self-service check-in rate. It also tracks passenger information, baggage handling, and lounge usage, providing airports with comprehensive operational data to optimize service processes and improve overall operational efficiency.

Business Value Provides real-time monitoring and data analytics covering critical metrics including flight punctuality, load factor, and self-service check-in rate, along with passenger flow and airport operational status. This helps management optimize resource allocation, enhance service quality, improve operational efficiency, and ensure safe and efficient flight operations.

Module Description Flight Information Displays flight on-time performance, ground handling on-time rate, and daily load factor, along with detailed information on departure and arrival flights, including irregular flights, VIP flight status, and flight wave distribution.

Passenger Information Shows the number of boarding passengers, booked passengers, waiting passengers, and check-in passengers, as well as charges related to excess baggage.

Airport Operations Status Presents the number of on-duty staff and their distribution across key positions, such as boarding, apron cleaning, aircraft maintenance, baggage handling areas, and loading/unloading operations.

Service KPI Compliance Monitoring Monitors compliance rates for critical services, including aircraft maintenance release, baggage handling, apron operations, and loading/unloading.

Passenger Type Distribution Provides statistics on special passenger categories, such as wheelchair passengers, sick passengers, and unaccompanied minors.

Lounge Real-time Occupancy Displays real-time occupancy of airport lounges by membership tier, including Platinum, Gold, and Silver members.

Time Information Shows the current time and date, as well as the earliest scheduled departure time at the airport.

Duty Manager Information Provides the duty manager’s name and contact details.